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I want to ask that is it possible to have multiple email server profiles in dynamics 365 online? I have a scenario in which I have most of the users using Microsoft Exchange email service but at the same time, there are some users using other email service providers (POP3/SMTP). Is it possible to configure both these emails servers at the same time for different users so that they can use their emails in dynamics 365 to send email to customers.
Any help or suggestion would be highly appreciable.
Waleed Bin Afzal.
You can configure multiple email server profiles, and then each mailbox can be designated to use one profile or another.
Hope this helps.
As also suggested above, yes it is possible. You just need to select the relevant profile for the user's mailbox.
Once you configure email server profile , you can see in the each user mailbox where you have choose for particular email server.
And make sure you should not choose any default server profile in the email configuration settings.
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