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I need to clear composite address field of Lead. I am able to clear normal address fields of lead address, but not composite. Can anybody help me on that?
P.S. : As leadaddress entity is related to lead's address (similar to customeraddress to contact/account), I could not even update leadaddress record as it works only with retrieval.
It is not possible to clear composite address field.
Please mark this answer as verified, if found useful.
If we want to clear the composite address field, we have to clear all the detailed address fields.
The logic of the composite address field is to integrate the various detailed fields, and its value is always determined by the detailed address field. This is by design and we cannot change this.
So please try the solution below to see if it can also meet your needs.
The steps are as follows:
1. Create a workflow for the Lead entity, check As an on-demand process.
2. Add an Update Record step and click the Set Properties button.
3. First click on the field you want to clear, then select Clear on the right. Then select Clear for each address field. Save and activate the workflow.
4. In the Lead view, click the Run Workflow button on the command bar and select the workflow we just created. Then, the detailed address fields and composite address field of the selected Leads will be cleared. (You need to refresh the page to see its effect.)
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