Breaking news from around the world
Get the Bing + MSN extension
Check out the latest Sales updates!Learn about the key capabilities and features of Dynamics 365 Sales and experience some of the new features.
Download overview guide | Watch Sales video
2019 release wave 2 Discover the latest updates and new features to Dynamics 365 planned through March 2020
Release overview guides and videos Release Plan | View virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Talent TechTalks | Upcoming TechTalks
Hi fellow Dynamics pros,
does somebody know if it is possible to move a Email in Outlook to a specific folder after it's been tracked by Dynamics 365.
We are using the Dynamics 365 App for Outlook to track our Emails to D365.
I first thought about using Outlook rulkes but those only trigger when an Email arrives and not if I change a category or something afterwards.
As far as I know, this is impossible.
We can use folder-based tracking to automatically track emails in a folder, but we can't automatically move them to a folder after it's been tracked by Dynamics 365.
What a bummer!
Is there any 3rd party software/scripts who can acomplish that?
Unfortunately, there are currently no any related 3rd party software/scripts.
You could try if the folder-based tracking can meet your needs:
But I think this idea is good, so I recommend you share it with Ideas: https://experience.dynamics.com/ideas
This may make Microsoft notice this and add this feature to D365.
I've submitted the idea as you recommended it to me.
Thanks again for the advice!
Business Applications communities