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Today, we have upgraded our sandbox instance to "CRM 2019 Preview Wave 2" by early access but disappointed.
Major functions like;
- Activity Timeline: it is not listing the entire activities when you click "Show More"
- Lookup fields: not listing the available records to select or even not showing the entity types for different entities.
Is there anybody in the forum who examined the new system? Also one more question, I am willing to report these bugs to the Dynamics 365 team but I couldn't find the way like retired http://connect.microsoft.com Do you know any other accurate way to collaborate with Microsoft instead of creating ticket?
I think once the actual version is generally available, you could write up in the Product Feedback section at the bottom of the Documentation of that feature on docs.microsoft.com.
Hope this helps.
Both your points are not bugs. See my explanation below:
Timeline: 'Show more' is visible for an email thread. So when you click 'Show more' it shows you all the emails in a thread and not other activity types. To see more/other activities, scroll to the end of timeline and click 'Load more'
Lookup fields: if you type 'a' in a lookup field you will see all records beginning with that alphabet. Also the entity types are now shown vertically not horizontally. First you see the count of entities and when you click on that, you see the types.
Check this link and you can learn more about Wave 2. https://diyd365.com/2019/08/12/the-secrets-of-dynamics-365-wave-2/
I am seeing one strange issue with Activity Feeds. Only activities I'm creating since the upgrade are displaying in the activity feed currently, although the expanded Filter shows correct counts for historical activities. The activities simply don't show in the latest timeline. Instead, it shows by default on all records "No records to show" even when there are (and they all exist under the Activities tab under Related - the data has not been removed).
I've checked for settings but haven't found any that might appear to control this.
Please post a separate question with a screenshot.
Thanks for your feedback. While I agree more with Prashant's answer to your mentioned 2 questions.
2019 Preview Wave 2 obviously improve the density of fields within the forms like Prashant's 1 suggested answer. You could see more activities under timeline wall and there're more filter conditions to distinguish which type of activities you would like to search.
For the 2nd question, I made some additions to Prashant's answer that you could choose entity type like following screenshots when you select records. Besides, you could use the small icon before each records to distinguish entity type for your selection.
Hope the above would help.
Thanks a lot for your reply. I really know what you are trying to mention but the behavior is bit different in the application. Let me provide you quick notes with screenshot.
Sorry for the alignments of the screenshots. I think the forum also needs some fixes too
You are right with the Show More but it does not work with Load More. When you scroll down all the way to the below then click on Load More and the system does not bring the remaining records. This is exactly same here which Jonathan Rickard also mentioned under this thread.
As Johnny Gong also mentioned and thanks for his reply, the provided screenshot should be the expected result but the actual status is not like in our instance, When you click on the lookup, it is not listing the available records.
Also whenever you do the search, the visibility of the entity types a bit changed but it is a new UX approach by Microsoft.
If you folks have a chance to test your Wave 2 instances in the way of upper-explained approaches, that would really help us.
Attaching a video for your lookup mystery. Lookup never used to show records automatically, it will only show recent 10 used specifically in that field. it is working the same way in current version as well.
Make sure you've not set a filter of 'Modified date' in your timeline.
Maybe try to increase number of rows of the timeline:
Thanks a lot for your reply,
Have you watched the videos?
I think, it’s working fine for me. My instance is US region; if you’re not in that region, please create a service request for Microsoft.
Submit your/experience/idea here
This is the new connect.
Just for information, Activity Timeline has been fixed with last week's quick fixes for the EU region.
The lookup topic has been escalated to the Microsoft and I will inform here again.
I bumped up a similar issue with the lookups:
I have a filtered lookup (to product families). When the option "Disable most recently used items for this field" is checked. I don't see any lookup value:
this results into this:
This only happens in the Unified Interface on the Wave 2 update. (in the classic Web UI the behaviour is correct as expected).
Seren S where did you escalate this issue, maybe I can vote this issue up.
Hi Jelle_v and all,
We created a ticket, not a an idea to the Microsoft and it has been concluded as, this changed behavior is not a bug but a new approach by new UX.
Their aim is to provide enhanced functionality within lookup included improved entities filter layout, improved interactivity with the search box, and consistency displaying recent and pinned records.
Yep, it is great to have pinned records, simplified result page inside the lookup but no pre-loaded available records. The topic is still a open discussion from my perspective and hereby the before&after comparison for you all to decide.
Before Lookups; already filled with available records based on the views.
After Lookups; no pre-loaded records until you start to type.
Let's see what can time bring for new UX approaches.
Just had feedback from my support engineer. He logged it at the Product Engineer team and they have a work item ( User story : 1548806) to update this behavior.
Let's hope they understand that in some cases, users best see the list of values before choosing one. In my case the product family "Events" and "Venue" are very close to eachother and mistakes can easily happen.
Fingers crossed, I guess.
I took the time to find the release post about the lookup changes: https://powerapps.microsoft.com/en-us/blog/preview-for-usability-enhancements-to-lookups-in-unified-interface/
There is a Hint that says to use the <ENTER> button to show all records. http://disq.us/p/23v96np
This should solve your issue with the lookups. (for me it did!)
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