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We have quote sub grid in our opportunity to add a quote and we also have a custom button on the ribbon to add products to the opportunity. The script on the custom button is written in such a way that when it's clicked it opens a pop up custom web page with lot of fields and buttons,at the end of it all when we close that pop up, it refreshes the page using window.opener.location.reload(); .
The problem we have is for some reason when it reloads the + button on the sub grid for quote disappears. Only way to bring it back is by pressing F5 on the keyboard or hitting refresh in the browser. We understand that "window.opener.location.reload();" also refreshes the page but its just that it keeps the menu, ribbon etc the way it is and refreshes everything only below that. So now every time we open the pop up and close it the + will go off and then we have to refresh the whole browser to bring it back. Please help me on how to resolve this.
Thanks in advance for your help.
Could it be because of some script issue in the ribbon?
Can someone please help.
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