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I hope someone can help me here.
I have a rounding issue when I issue a quote and I am completely perplexed.
The currency is set to 2 decimal places throughout the whole system.
The price list is set to currency amount and so there is no rounding policy.
On the opportunity, the price displays perfectly ie £23.56 for example.
As soon as I issue a quote, the grid shows a price of £23.56 for the product but the extended amount shows £24.00
It happens with write in products, as well as existing products. With exisiting products in happens whether I use the default price or price overide.
Does anyone have any idea what could be causing this?
If you don't have a good solution, please raise a support ticket.
After a load of trial and error I have managed to sort this out.
Although the currency accuracy was set to 2 decimal points in system settings and all the relevant fields were set to 'currency accuracy', the only way I could get it to work was by setting each individual field to 2 decimals, Very confused but it is now sorted.
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