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Following the Unified Interface - I have gone through to see how it has impacted the actions I take.
Pre - Unified Interface when I selected a Market List on the … Drop Down menu I could select Mail Merge on List Members. This option is no longer available as far as I can see.
Only Campaign which I don't want.
Is someone able to advise where this option has now gone to????
It was a standard option since we have been using Dynamics 365 on the Sales Hub, Marketing Tile and then Marketing Lists...
Would screenshot below be what your mean?
If so, the Mail Merge feature is being deprecated in Dynamics 365:
You could read thread below for workaround:
Another option would be:
Due to the dialog is actually a page:
Word templates are the replacement of mail merge.
Have a read of this article: msdynamicsworld.com/.../goodbye-mail-merge-microsoft-improves-document-automation-dynamics-crm-2
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