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I am trying to uninstall managed solution from the Dynamics CRM v8.2. But I am getting below error
This solution cannot be uninstalled because the Role with id xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx is required by the System solution. Uninstall the System solution and try again. If you contact support, please provide the technical details.
I checked that no user has this role assigned. Please help me to uninstall the managed solution.
Someone has a security role assigned that is part of that solution you're trying to delete I imagine, you need to remove the role wherever it's being used.
Edit: sorry I didn't see your last comment about checking the role. Have you looked up the ID to see which role it's referring too? Export them to Excel, unhide the first 3 columns and compare that ID to cloumn A
looking at the error I would assume, that one of the SecurityRoles in the Solution you are trying to delete is referenced in another solution.
Could it be that it is a standard SecurityRole?
In this case you have to remove the SecurityRole from the Solution you would like to remove first.
This is the custom security role which is a part of the managed solution which I want to delete. I Just delete that role from the system, checked all users, checked dependencies but nobody has that role assigned, still it is giving the same error while deleting the solution.
Let me know what could be the possibilities/reasons for getting above error.
We are facing same issue for custom security role.
Is anyone have solution for this issue.
Have you looked up the Role ID to see which one it's referring too?
We have checked that security role and we have deleted that particular security role but still we are facing same issue.
So it's still giving you the same role ID error for a role that doesn't exist?
Try this steps in the below link.
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