Check out the latest Sales updates!Learn about the key capabilities and features of Dynamics 365 Sales and experience some of the new features.
Download overview guide | Watch Sales video
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
Is it possible to add an email to Dynamics, using either the Outlook addin or the Outlook Web addin, without tracking the email?
Often we want to store just one email but not track the whole thread (mainly because people tend to chip in on emails with unrelated nonsense).
Can this be done?
We need to turn off Use correlation in the Configure folder-level tracking and email correlation area of System Settings.
Go to Advanced Settings > Administration > System Settings, under Email tab, turn off Use correlation in the Configure folder-level tracking.
Or in the Power Platform admin center and open environment settings, select Email > Email tracking, in the Configure folder-level tracking and email correlation area, turn on Use correlation.
In addition, in the personal settings of D365, under the Email tab, for "Select the email messages to track in Microsoft Dynamics 365", do not select All email messages and Email messages in response to email.
Business Applications communities