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I have a situation where I want to associate Accounts to a Parent Account and there are multiple accounts with same names but different account numbers. I am bulk importing account records and having problems uploading them. I am getting an error "A duplicate lookup reference was found."
From the above example, I am suppose to set the Parent Account to the right Account number. The problem is the Account Names are similar in my case but the account number are not. In my bulk export the Parent Account shows the Account Name by default. So when there are more than one same names, the bulk upload fails as it unable to recognize the unique account that needs to get associated. I the above example I have added the account number in braces to distinguish the exact account I want to associate with. (In actual export, the Account Numbers are not shown but only the Account Name.)
So can you please help and show me how I can setup my fields or bulk import that I can associate the parent child account hierarchy correctly.
i think here you will find the solution to your problem:
It has detail steps with screenshot, i hope it helps.
If you found the answer helpful for you or other readers, please mark as Verified.
Thank you Marco. The solution described in the link which you provided resolved my issue. I learnt that you can reference multiple fields to find get the unique value and the the link show me how.
Solution mentioned by "Aileen Gusni responded on 28 Feb 2015 8:46 PM" guided me in the right direction. Thank you Marco for directing me in the right direction.
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