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Instance version details:
Microsoft Dynamics 3652020 release wave 1 enabledServer version: 9.1.0000.17162Client version: 1.4.709-2004.3
Generated email on create of note record, not considering Shift + Enter as well as adding extra white space after last line of note description in email in Dynamics 365I created one workflow in trial instance, which creates email on, create of Note:
The 1st Email (Left side in Screen clip) is generated when we create Note when Rich Text Editor feature Disabled.
The 2nd Email (Right side in Screen clip) is generated when we create Note when Rich Text Editor feature Enabled.
Any help would be appreciated.Thanks!Akshay
Thanks for provide us this feedback. I'm working on it. I will update this thread as soon as I have more information.
Right now this is by design, you can turn it off using: https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/set-up-timeline-control#enable-or-disable-rich-text-editor-for-notes-in-timeline
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