Personalized Community is here!
Quickly customize your community to find the content you seek.
Check out the latest Sales updates!Learn about the key capabilities and features of Dynamics 365 Sales and experience some of the new features.
Download overview guide | Watch Sales video
2021 Release Wave 1Discover the latest updates and new features to Dynamics 365 planned April 2021 through September 2021.
Release overview guides and videos Release Plan | Preview 2021 Release Wave 1 Timeline
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
I would like to map the field "Parent Account for lead" (also named Existing Account) into the lead entity with Account information.
The OOB field map just the company name. Is there a way to map others fields?
Why is there no mapping in the relantionship N:1 parent account for lead:lead, but there is in the parent contact for lead?
Thank you in advance
Yes, it is by design.
Could you tell us what would you want to achieve with the map? We can achieve the same effect in other ways.
Please note that mapping only works when creating a record from the sub-grid instead of the lookup field
What do you mean when you say it only works with sub grids?
I try to explain my requirement.when I have to create a lead from an existing account, I would like all the information of that account (already existing in CRM), like address or other more specific information, to go to autopopulate it, going to search what is the existing account.The "Parent account for lead" mapping only works for the company name and not for all the other fields. On the other hand, unlike the "parent contact for lead" field where you can change the mapping, in the "Parent account for lead" this is not allowed.I also tried creating another look-up field between lead and account and mapped all the fields I'm interested in, but it doesn't work.
Do you have any ways to recommend?Thanks
This is a system relationship and mapping cannot be modified.
Secondly, relationship mapping works when the record is created from parent record's form. Like when you create a Lead from Account form (Related -> Leads -> New).
In you scenario, you can write a JS Script which fires on change of the Existing Account lookup.
Use xrm.WebApi.retrieveRecord to get the data based on Account id and fill the required fields:
I created a new 1:N relationship between Account and Lead, add the mapping, then the mapping also worked for the "Parent account for lead".
Here is my test.
I create a new relationship. Then add a mapping.
Insert a sub-grid of Leads (Parent account for lead) on the Account form.
New Lead on the sub-grid, then the mapped field will contain data.
Is my answer helpful to you?
Thank you very much Hao,
in may case it doesn't work. I'm going to try this again and hope it works out.
Business Applications communities