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Check out the latest Sales updates!Learn about the key capabilities and features of Dynamics 365 Sales and experience some of the new features.
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2022 Release Wave 1 PlanDynamics 365 release plan for the 2022 release wave 1 describes all new features releasing from April 2022 through September 2022.
2022 release wave 1 plan
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With marketing entity, I would like to create an email campaign with design and not just a simple email sent via a campaign. Is It possible.
You can use Email Templates in marketing email activities. Email templates can be defined using HTML/Rich Text and images.
Using HTML to Format Text in Email - PowerObjects | PowerObjects
Inline images in Email Signature and Email templates in Dynamics 365 – Dynatecon Solutions
However, if you are looking for full-blown Marketing Email Experience, you need to look at Microsoft Dynamics 365 Marketing:
Create and design a marketing email message (Dynamics 365 Marketing) | Microsoft Docs
Marketing – Customer Journey | Microsoft Dynamics 365
Using Dynamics 365 for Marketing you can create emailers based on pre-define or custom layouts (which are quite modern and provides competitive features). Also, it gives you insights on Customer Journey, Email states (Open, Clicked, Bounced, etc.) and other interesting features.
Thanks for all advice.
I would like to confirm with you if those tasks are integrated or not in Sales :
- Design Marketing Campaign using templates with blocs (no HTML) ;
- Access to report of emailings (Open, Clicked, Bounced, etc.).
Currently, we are searching for an equivalent of Mailchimp.
If we use admin Sales license, is it possible to have a reduce for Marketing License ? This need concern only one person of our organization.
Have a great day
Let me answer your questions in the same sequence.
Yes, Dynamics 365 Marketing app can run on the same instance and utilize Sales data:
Integrate Sales and Marketing apps (Dynamics 365 Marketing) | Microsoft Docs
Yes, you can design emails using blocks:
Work with reusable content blocks (Dynamics 365 Marketing) | Microsoft Docs
Yes, you will get Email Statistics (Analytics):
Email marketing report for Dynamics 365 Marketing (Dynamics 365 Marketing) | Microsoft Docs
For the pricing, Dynamics 365 Marketing can be purchased in following modes:
You can see pricing here:
Marketing Pricing | Microsoft Dynamics 365
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