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I just Want to Create a follow-up phone call on the complete status of any phone call, I have set All the fields values in the follow-up phone call, from the original phone call.
And flow is running fine, but the call from and call to field is missing because I am not able to set the values in call from and call to fields from the original phone call.
New Screenshot Regarding follow-up Workflow:-
I'm afraid you cannot get Call From and Call To in the flow.
So I would recommend you achieve it via workflow instead of flow.
Thanks for the response!!
Yes, I can do it with help of workflow but the thing is that,
as I want to create a follow-up meeting on the complete of any phone call then the value is not getting copy from phone call priority field to meeting priority field.
I have "Priority"(Data type- option set) field at Phone call Level and meeting level as well, these both option set are different but the values in these option set are same and their Integer value also same (Like:- value of high=1, value of low=2).
The main issue is that I am not able to select the phone call priority field into the meeting priority field in workflow. Except this option set field I am able to select all other fields from phone call to meeting form.
I have attached the Screenshot at the top in question.
You can use conditional branches to match two options.
For example, if the Priority of the Phone call is high, create a Meeting and set its Priority to high. If the Priority of the phone call is low, create a Meeting and set its Priority to low.
Because the field is not filled with dynamic values here, you don't need to consider the difference in internal values.
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