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As per the client requirement, We have enabled Audit Logs for Case entity with few fields such as Owner, Status and Priority, and we have disabled all other fields in Case entity. When we start create/update records in Case entity, system retrieve Audit history changes with these 3 fields and other information such as :
Issue#1: Process Id, Stage Id, Customer contacted fields history captured because these fields system doesn't allowed to change as Audit disabled...
Issue#2: And also captured previous system Event logs for Audit Enabled, Attribute Audit Stopped and Attribute Disabled. Whenever creating/updating Case records. We are continuously getting these entries in the audit history for each records.
How to avoid these kind of 2 issues and unwanted entries from Audit history.
Thanks in Advance.
Unfortunately, you can’t prevent there appear in the audit history view on the records.
However, maybe you can filter them in the 'Audit Summary View' to only get something you need through clicking 'Enable/Disable Filters'.
Go Settings > Auditing > Audit Summary View.
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