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How do I remove unused managed apps from Dynamics 365? When I try to remove Customer Service Hub, which has an inactive trial and is going unused by going to advanced settings > Customization > Customize the System, then selecting "Model-Driven Apps" from the sidebar, selecting "Customer Service Hub", then selecting delete, I get an error message saying "Managed Properties Error: You cannot complete this action for this component because of the configuration of its managed properties."
When removing Customer Service Hub, you need to select it as you mentioned and click the Show Dependencies button shown in the following screenshot.
Check the dependencies and remove them so that the application can be deleted.
For more information, please refer to:
Export, import, or remove a custom business app with Dynamics 365 for Customer Engagement (on-premises) | Microsoft Docs
After I check the dependency, how do I remove it? I don’t see a remove or delete button in the dependency view.
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