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I have a question related to Alerts
Is there a way that we can send alerts to case Owners, not through Emails
I know we can create a workflow and send an email alerts (Using Template)
Is there any other way to Do it? Alerts has to go Monthly
Can we set up something?
I would appreciate your help
This Question Actually for MS Dynamics CRM Forum
Are you using CRM Online ? If Yes, you can use in App notifications.
You can try to use the Alerts4Dynamics app.
Here is a tutorial of it:
Managing Dynamics 365 CRM Alerts and Notifications – There's a smart way to do it now! | Microsoft Dynamics 365 CRM Tips and Tricks (inogic.com)
As mentioned by Nya, Alerts4Dynamics is well-suited app for your requirement. It lets you notify your target audience right within the CRM. You can define alerts for an individual record or set of records based on rules which can be displayed as notifications or pop-ups. Also, you can create multiple messages for a single alert in different languages.
You can download and try this app from here.
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