I tried to make Delivered now with Minus quantity, there is message error appear is not accept Minus qty, but it was accept in 2009 ver.
We need to use it , if there is any hot fix or role-up to solve it kindly update me .
Thanks in advance.
Please provide more information. Purchase order or Sales order? What is the exact error message?
Many thanks for your active.
I miss understand there is no error message , but the case happens in sales order if I enter minus quantity in delvier now filed, then post pinking slip the picking slip screen appear empty without any quantity as below
sorry, packing slip.
Check the quantity field on the sales line. Is this one filled with a positive or negative quantity? Another suggestion: what is the setting of the parameter picking requirements on you item model group?
In 2012 there are new cancell and correct options on the packing slip journal. You don't use negative deliver now any more
In case of a customer return you still need negative quantities. It is another physical handling. The correct option you mentioned is only for correction of mistakes or wrongly types quantities.
Many thanks for your replay .
Only the Deliver quantity is minus, for item model group check the below , I am agree with you the cutomer need to use it by minse singe
item model group
OK - but for customer returns you should use a Return order. It's a complex process but it works. The only alternative to using a return order is to use a credit adjustment line on the sales order (that is a sales order line with a negative quantity).