error when selecting customer account in payment Journal

Question Status

Kassem asked a question on 30 Mar 2013 12:19 PM

in  ax 2012 r2

when create new payment journal and go to lines then select customer account I got the below error

"unable to find unique dimension code combination record corresponding to the entered values"

Deepak Agarwal responded on 31 Mar 2013 10:05 PM

There is ledger account mapped with every customer group.

AR-> Setup> Customer Group> Setup Tab. here you find this mapping.

Now check what group is mapped with selected customer and go to that Ledger Account.

In Ledger Master Form-> Dimension set rules Tab.  here we defined the dimension sets which must be filled when we post any transaction which hit this Ledger.

U have to fill any one combination in your payment journal. and try again to post it.

Zvika Rimalt responded on 1 Apr 2013 2:45 PM

Harry, I don't think there is a 'Setup' tab on the Customer Groups form, in AX 2012 R2

Kassem responded on 6 Apr 2013 10:17 AM

the issue was a wrong import of the screen from FP version into R2, we deleted the imported screen and issue solved thank you all

Ghulam Muhammad responded on 13 Nov 2015 10:34 AM

Hi Deepak,

Where is Ledger Master Form, can you please share navigation. I tried to find it in General Ledger but did not succeed.