I face an issue with my gift, I already scan the gift card and suddenly my POS become offline so system could not capture the gift card.
After check the gift card is not redeem yet.
Then i proceed with second time scanning the gift card at POS and this error coming out.
Appreciate to suggest recommendation. Thanks all
When you start the redemption transaction of a gift card, it is locked by the register in AOS using RTS to avoid parallel processing of the same Gift card. If a card is locked, you can check the same in AX client and unlock it.
Your Answer works well. Thanks Mohammad
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