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The Gift Card Is In Use at Store ", POS Terminal 'RPSM01'. Payment must be made with another card or payment method.

Microsoft Dynamics AX Forum

Adhha Adnan asked a question on 5 Jul 2018 10:19 PM
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Hi All,

I face an issue with my gift, I already scan the gift card and suddenly my POS become offline so system could not capture the gift card.

After check the gift card is not redeem yet. 

Then i proceed with second time scanning the gift card at POS and this error coming out. 

Appreciate to suggest recommendation. Thanks all

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Shafeeque Mohammed responded on 9 Jul 2018 3:13 AM
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  When you start the redemption transaction of a gift card, it is locked by the register in AOS using RTS to avoid parallel processing of the same Gift card.  If a card is locked, you can check the same in AX client and unlock it. 

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Zahra Mirzazadeh responded on 18 May 2019 1:01 AM

Your Answer works well. Thanks Mohammad

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Shafeeque Mohammed responded on 9 Jul 2018 3:13 AM
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  When you start the redemption transaction of a gift card, it is locked by the register in AOS using RTS to avoid parallel processing of the same Gift card.  If a card is locked, you can check the same in AX client and unlock it. 

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