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Firming Planned Production Order Not Responding

Microsoft Dynamics AX Forum

Gospa asked a question on 13 Jul 2018 4:38 AM

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Hi All,

I am facing an issue with the Firming Planned Production Order process. When multiple users (4 users) firmed simultaneously at the same time (each user firming 5 item Finishing Good that had sub-plan production order), all process will be not responding. At the same time, I can not open Planned Orders page either with different user (AX Client not responding). I am waiting almost 4 hours but nothing happens, All process still not responding.

Any suggestions on this?




Hi Alexander,

In this case, you can open SQL activity monitoring to see if there are deadlocks or other blockings caused by long running queries.

Gospa responded on 13 Jul 2018 5:25 AM

Hi Andre,

After i look at SQL activity monitoring, there are 5 task State Suspended, with 1 Wait Type LCK_M_U, 4 LCK_M_S.

Any suggestions to avoid these issue, because we often to running firming planned production order simultaneously with many user.



Ganesh Kumar Asamwar responded on 25 Jul 2018 7:32 PM
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Hi Gospa,
To avoid such scenario in future you can ask the users to filter the planned production orders by some criteria say warehouse,item number etc and firm only related orders they are responsible for and prevent running in to this issue.



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