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We incorrectly ran some Vendor Payments. Went to reverse them, 5 reversed fine returning the remaining balance but 2 did not. What are the steps to reverse a payment (noncheck)?
You should be able to just reject the payment and reprocess it as necessary. What type of payment are the two?
Well, we are on 3.0 and they are Wire payments.
We manually post a General ledger journal entry to reverse wires. Debit cash, credit Vendor.
You'll have to (1) manually unmatch/unsettle the invoice & wire payment record, to show the invoice as unpaid & (2)manually match/settle the wire payment with the journal entry reversing the wire payment. At end you are left with one open transaction - the original invoice.
To unmatch/unsettle the invoice & wire, in the Vendor form, click on the Functions button, select closed-transaction-editing. Flag either on the invoice or wire payment (the matching pair will auto click) and click the reverse button.
To match/settle the wire payment with the wire payment reversal (journal entry),in the Vendor form, click on the Functions button, select open-transaction editing. Flag the wire payment & the journal and click on the Update button.
Hope this helps, :)
Thank you very much. I was missing the gl journal entry step.