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We have configured the customized workflow for sales order in Dynamics AX 2009 RU8. The workflow is working fine for a new sales order but it's not triggering while credit note is created. Kindly help me whether i am missing any setup. Thanks in advance.
Have you specified conditions for running the workflow?
Can you share some details of your workflow setup?
We are triggering the workflow based on the header level check box. I have added the condition to the workflow that it will be triggered when the check box value is YES. Now I am creating the credit note from the invoiced sales order and the check box is also set to an value YES. But the problem is the workflow isn't triggered.
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