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During vendor payment journal posting I'm receiving such error: "Posting results for journal batch number XXX Voucher XXX The value 5637145327 is not found in the map"
Payment journal contain transactions what is created and sent to bank for payment.
Each line contain equal information. Like: Bank account, Description, Method of payment, Bank transaction type, Vendor bank details etc.
Journal lines is in status "Sent" what is requested to post journal.
Only difference is: each line is for unique invoice.
Interesting part is that for the same Vendor: one invoice can be posted, but second or third can't be posted.
Only what changes in error message is voucher number when previous voucher from error message is deleted, but rec ID (I think this is rec ID 5637145327) doesn't.
Found that such rec ID is for bank account code, so I tried to replace offset to ledger account. I received the same error with the same rec ID.
Have someone ever faced issue like this and can advice me with possible solution?
Have you searched within LCS issue search for a possible know issue? If there is no hit here, you can copy the environment to an UAT or DEV environment to do some debugging. A developer would be able to perform this task.
Can you try clearing usage data once? referesh the usage Data from Tools> Options > Usage data> reset button. If again not working assign it to some developer for debugging.
Good Morning Inga,
Agree with Andre. Have a technical person taking a look at this.
I doubt that resetting the usage data will do the job but that something might be 'broken' in your environment.
Our UAT is very fresh (Week or two) and we can't get the same error in UAT. All Vendor payment journals (where was error in PROD) was processed without error in UAT env.
Thank you for suggestion.
I deleted error vendor payment journal, cleaned Cache with hard reload, cleared usage data and then created journal one more time.
Still the same error.
Hi Inga, are you testing with the same vendor?
I have this error with several vendors, so many different.
I even have error just for some few invoices for specific Vendor - from three invoices for the same vendor only 2 can't be posted.
Issue was solved:
Derived dimensions was marked as "Yes" for setup "Replace existing dimension values with derived values" (in form) when system was already actively used.
Short term solution:
Remove setup and journal can be posted without errors.
Issue solved if D365 version 10.0.6 is deployed.
HotFix number: KB 4509857 (Currently available only with application upgrade)
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