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This may be in the wrong forum; looking to ask a question about Dynamics365 Finance and Operations:
I validated my Quality order as a 'FAIL'. After further testing we have conformed our results therefore we would like the change the status of this Quality Order to a 'PASS'. How can I go about overriding the QO status 'Fail' to a 'Pass'?
There are 'Override' options under the 'general' tab as well as within the overview screen. However D365 doesn't seem to provide many options to change that status once the QO is validated. I also noticed there is a 'Re-open QO' option which is grayed out as well.
Anybody know how I can solve this issue in regards to changing the status of a QO post-validation?
It seems like the 'Destructive test' option is selected in test group, so you cannot use the 'reopen quality order' option and change the status after the validation. Suggest making the tests as non destructive, so you are able to reopen the quality order.
Thank you so much for that reply, a few follow up questions for you :)
1) Can you define the difference between 'Destructive test' and 'Non-destructive test'?
2) How does the test type affect my sample units and total batch yield in units in terms of inventory management? We are a large manufacturing company that uses the Quality Order to assess a "x" amount of sample units to represent a large batch yield
3) Am I able to switch my validated 'Destructive test' Quality Order to a 'Non-destructive' test in-order to reopen the quality order? Possibly switch it back to 'Destructive test' if I need/want to?
4) Am I able to use the 'Override' option that is under my 'general' tab and also present on my overview of the quality order? What is this function used for?
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