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Hi, Does anyone know how to link multiple customer accounts to one party within the same legal entity? Many thanks!Kr,
That's not possible to my knowledge. Why would you need that? Do you have customers setup multiple times and want to 'merge' them or do they have the same address or ...?
Thank you for your answer, and apologies for the late reply.
There are multiple shops, belonging to the same party. The shops have the same VAT- & enterprisenumber, but are registered in the system as seperate customer accounts, with different addresses. Each store is a business unit of the party.
It will probably come down to using the retail-module, but we have the (ambitious) wish to do it without.
Do you have any tricks up your sleave for that? :)
It's impossible - Party is a unique identification of a customer, therefore there can't be two customers for the same party.
You need to decide if you consider this customer as a single entity or multiple entities.
What problem do you currently have with your decision to use multiple customers? There may be solutions for your problem, e.g. by setting a common invoice account.
Thank you for your suggestion Martin. We thought about the common invoice account as well.
We have multiple customers that belong to the same party: multiple stores of the same owner, and want to keep the transactions seperated per customer account. Also to sync the customer accounts as seperate accounts to Power Platform, so the customer accounts are created as multiple accounts in CRM.
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