As much as we wish it wasn’t so, troubleshooting is a part of using software.  As a result, many of us rely on knowledge bases and online communities to help us get through issues.

Thanks to our support folks, we’ve been able to pull together the top ten most viewed Connector for Microsoft Dynamics GP knowledge base articles to help make troubleshooting easier.

  1. How to Increase logging level for the CRM/GP Integration Adapter
  2. Test Settings fails in the CRM section of the Microsoft Dynamics Adapter
  3. After applying CRM 2011 updates, an error occurs when the Microsoft Dynamics Connector plugin executes.
  4. You are unable to add Products to other entities after configuring the Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0
  5. When running the UofM Schedule to Unit Group map in the Dynamics CRM Adapter, you receive and error stating the unit name already exists.
  6. You receive the error "Contact with id does not have a valid value for its dynamics_integrationkey" when using the Account to Customer map in the Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP
  7. The Microsoft Dynamics Adapter does not update the price level on the line items in Microsoft Dynamics GP 10.0
  8. After applying CRM 2011 updates, an error occurs when the Microsoft Dynamics Connector plugin executes.
  9. The Connector for Microsoft Dynamics (Contains link to Customization Merge Tool)
  10. The Microsoft Dynamics Adapter updates the markdown field on a sales order in Microsoft Dynamics GP 10.0 with incorrect values

We're work on posts with similar lists for Dynamics AX and for Dynamics NAV. Check back for those. Hope you find these helpful.