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Facing the challenges of rapid growth and globalization, Sematic set out to identify an ERP system that would help them harmonize their operations—both data and processes—into a unified business. Until last year, every subsidiary maintained its own ERP system, usually from a local vendor, with some systems more than 20 years old. Local entities also established their own business processes, and it was extremely difficult to share customer or operational data among the companies.
“Our customers can place an order from anywhere in the world,” said Luca Caremoli. “But wherever they are, whether they’re in Brazil, Germany, or China, they see only one Sematic. We present a unified face to our customers, and our own internal operations need to reflect that unity.”
Caremoli’s vision for “one Sematic” calls for centralizing operations on a single instance of ERP and maintaining master data for the entire operation centrally: products, bills of materials, scheduling information, and customer and supplier data, and to present a single, common view of the enterprise to customers, partners, and operations across the globe.
With three countries fully deployed, and three more poised to go live on Microsoft Dynamics AX 2012 R2, Sematic is already seeing the benefits of harmonization of data and processes. Intercompany flow between the headquarters in Italy and the manufacturing plant in the UK has streamlined procurement, enhanced CTP planning, and improved sales processes. But most notably, having a common repository for customer and supplier data has driven initial efforts at standardizing common business processes. “Now, with a single, common ERP solution, we are becoming one,” Caremoli observes. “Our employees across the world are becoming part of the one Sematic.”
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