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Microsoft sigue consolidando su apuesta por la inteligencia artificial aplicada a escenarios empresariales, y el sector salud no es una excepción. Con el lanzamiento del Healthcare Agent Service, entramos en una nueva etapa en la que los copilotos...
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In this blog, we will walk through the process of creating a new segment in Real-Time Journeys and updating the segment by adding members using the Microsoft Dynamics 365 Web API. (Create a segment-based journey) A segment is a group of contacts o...
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Table of Contents Introduction In the hospitality industry, delivering exceptional guest experiences, maintaining operational efficiency, and retaining customer loyalty are… The post Transforming the Hospitality Industry with Dynamics 365 CRM [ht...
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In our previous posts, we covered the key stages of production—planning, creating orders, managing materials, and reviewing the final product. Now, let’s focus on an important next step: quality control of Finished product. Quality control is not ...
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This cheat sheet is a strategic tool designed for Dynamics 365 presales professionals to balance empathy and urgency during discovery sessions. By alternating between supportive Good Cop questions and firm, challenge-oriented Bad Cop questions, th...
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Hi! I’m back after so a long hiatus (probably I’ll write the reason for this later 🤣). As [lazy] Developers, we’re most likely to interact with a “wrapper” (can be components, services, etc) that hides all the complexity needed. But, I believe at...
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This article explains how to create and configure a Shared Mailbox in Microsoft 365 for sending emails to users in Dynamics 365 CE. It details the steps needed, including accessing the Microsoft 365 admin center, adding members, creating a queue, ...
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Want to break into Microsoft Dynamics 365? Already in the ecosystem and need hands-on guidance? We’ve got your back — with something BIG, and FREE! Register For Training Here Introducing a community-powered, live training series on Dynamics 365 ...