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Dynamics 365 CRM Customer Service is packed with many tools to strengthen your organisational processes, from case management and omnichannel communication to AI routing and knowledge management.
This post is part of the series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2025 Wave 1. The 18th of the new functionality in the section is track and rebill quantity changes in subscr...
As Microsoft’s Copilot becomes an integral part of the Dynamics 365 CRM ecosystem, understanding how users interact with it has become essential for businesses aiming to enhance their digital customer experience. Recently, a client approached us w...
With the release of Business Central 2025 Wave 1, Microsoft continues to empower developers with more control and insights into the performance and behavior of their extensions. Among the new additions is the method FieldRef.IsOptimizedForTextSear...
Want to learn how to get the most out of GP Power Tools? Discover all the benefits and how you can employ them in your systems? GP Power Tools is the ultimate suite of tools to get the most out of your Microsoft Dynamics GP system, regardless if y...
Microsoft Dynamics 365 CRM is a set of intelligible business applications that assist you in providing a seamless customer experience with the support of AI-powered insights.
Microsoft Dynamics 365 For Small Businesses is one of the most effective solutions on the market. However, its suitability for small businesses remains questionable.
Let’s discover more about Microsoft Dynamics 365 for Outlook and follow the essential core deployment stages of the app