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View allBoost Outside Sales Performance with Map-Based CRM Planning in MappyField 365 Are you still relying on a traditional Dynamics CRM in 2025 for your outside sales team? Honestly, it might be affecting their performance more than you think. If your r...
Property management software has become a vital strategic asset that helps you succeed in a highly competitive market. With the rise of short-term rentals and increasing tenant expectations, landlords and managers are facing pressure to provide fa...
Previously I have written articles on the Customer Intent agent in Dynamics 365 Customer Service and Contact Center where I explained how the Customer Intent agent works, and how to enable it. If you haven’t had a chance to read those articles yet...
“The Model Context Protocol (MCP) is an open standard that acts like a universal connector for AI applications. MCP allows AI to access external tools and data sources, such as cloud storage or code repositories, in a standardized way. This makes ...
Managing bounces, blocked emails and overall consent isn’t my idea of fun, and guessing it isn’t yours either. BUT if you are going to send out emails to your prospects, customers, and subscribers, it’s important and something you need to be aware...
This is another update to the previous versions of the change tracking projects for Customer and Vendor cards: #GPPT Tracking changes to Customer and Vendor Cards Version 4 Based on the version 4 projects, this update for GP Power Tools Build 32 c...
Good confirmation messages reassure users, boost workflow confidence, and reinforce trust in the platform. Let us explore why success messages matter, how to design them effectively, and review some practical examples. The post How to Write a Go...
How to Set Up Business Central to Round Invoices to the Nearest Whole Number Do you want to simplify your invoicing by rounding amounts to the nearest whole dollar (e.g., $100 instead of $99.87)? Microsoft Dynamics 365 Business Central allows yo...