4 Ways Field Service Software Helps You Increase Profitability in Your Organization

A poorly organized scheduling system is one of the key ways in which you can see profit leaking out of your bottom line. Inconsistent dispatching, sloppy route-planning, sketchy workload balancing, and other common issues associated with outdated, non-digital field service organization are all problems that can be tackled with FieldOne’s schedule and dispatch software.

Take advantage of the most up-to-date technology available in GPS, mobile, and smartphone integration to streamline your operations and ensure that your customers are receiving the most timely, effective and efficient service. Clear communication lines with customers and the ability to respond quickly to their concerns shows your commitment to service, and FieldOne’s mobile tools allow you to provide the best possible service experience.

Schedule, Dispatch and Optimize with Ease

FieldOne’s scheduling applications allow you to input the job specifications and dispatch a worker best suited to the assignment. You can respond easily to customer’s schedule changes and eliminate idle time for employees and technicians. FieldOne’s use of mobile technology and ease-of-operation make it simple to keep on top of changes and respond quickly.

Stay Inventory Informed — in Real Time                                                         

Inventory management no longer has to be a complicated task that gets postponed again and again. Using FieldOne’s advanced inventory management system, you can easily track items, stock, vehicles, and more. Using real-time updates, you’ll always be informed of the whereabouts and status of all of your trucks, products, and parts. Efficient organization of inventory is one of the key factors in maintaining your bottom line, and FieldOne can help you stop up potential leaks in your profit margin by staying on top of inventory slip-ups that commonly go unnoticed when using less-efficient techniques.

FieldOne even lets you track your technicians in the field to more accurately allocate parts, products, and vehicles, and saves time by streamlining the process.

Seamless Mobile Communications

Smartphones are everywhere, and FieldOne has harnessed the power of the mobile web to bring real-time organization to your operation. You can send and receive pictures and video on your phone or tablet with ease, and FieldOne’s Android and iPhone apps make it easy to share information across platforms from the central management and development console.

Directions and new orders can be instantly transmitted to workers in the field from your mobile device or from the office, creating a seamless web of communication among your employees. Take advantage of the integrated GPS routing service to direct technicians to the most efficient route, all from the ease of FieldOne’s apps and central controls.

Keeping in touch with customers is easy using multi-channel alerts and notifications. Text, call, or email to send notifications that help keep your customers in the loop on service calls and appointments. Utilize FieldOne’s communications apps to conduct surveys and respond quickly to customer concerns and questions as well as provide customer service representatives with the best possible information to help better serve your customers.

Written by Jim Hare