Using Unified Commerce to Enhance the Customer Experience

According to the National Retail Federation (NRF), 80% of all retail sales occur in brick-and-mortar stores. Online sales have hovered between 15% and 20% of all retail sales since the pandemic, and customers still use online resources to research new purchases and check for product availability and pricing. Customers also expect a seamless product return… Continue reading Using Unified Commerce to Enhance the Customer Experience

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