Dynamics 365 ERP Solves the Top 5 HR Challenges in Healthcare

The Covid-19 pandemic and its restrictions created challenges in most industries, especially healthcare. Of course, the storm of new and seriously ill patients and the level of care they needed put a heavy strain on medical staff and facilities. The number of hospital admissions has decreased, but now healthcare officials are dealing with the effect stress and long hours have had on workers. If you are in the healthcare industry, you may wonder if Dynamics 365 ERP can solve your top 5 HR challenges.

HR professionals are now facing challenges as they deal with a shortage of skilled workers, high turnover, training, and new technology. Happily, you are not without the tools needed to tackle these problems. Microsoft Dynamics 365 payroll gives you a solid payroll and HR partner to help you navigate the intricacies of workforce changes. Here's how Dynamics 365 can help solve your top 5 HR challenges:

Challenge 1 - High Turnover

 Retirement is a challenge in healthcare. Resignations and turnover are causing many industries to scramble for available qualified workers. That's especially true in healthcare. Since 2012  60,000 senior nurses have retired just when they are most needed, and the entire healthcare industry is feeling the effect. A 2022 NSI National Health Care Retention & RN Staffing Report shows that hospital turnover currently stands at 25.9%. How can you address this challenge of turnover? Consider a few strategies:

• Show Appreciation: Commend employees for their dedication and hard work. Everyone performs better when they know they are valued. Employees should feel their work has a purpose and that someone notices their efforts. Performance management software in Greenshades and Microsoft Dynamics 365 can help you quickly identify associates with exceptional performance.
• Benefits: Aggressive pay will attract applicants; however, a competitive benefits package will help you retain top talent. ‍
• Training and Development: Employees appreciate being offered ways to enhance their skills. Provide them with ongoing training and opportunities, and they will want to remain with your company.

Hiring and onboarding new associates can be time-consuming. Comprehensive onboarding software integrated with your Dynamics365 makes the process easy. Allow new hires to review the information and upload necessary new hire documentation with a self-service solution.  Employee Onboarding software from Greenshades also creates a welcoming experience for new employees. Greenshades offers off-cycle paychecks, unlimited pay runs, and trouble-free termination pay. So, even in emergencies or unprecedented situations, you can ensure your employees will be paid.

Challenge 2 - Skill Shortage

The entire nation feels the nursing shortage. Many are retiring, some are switching professions, and others are leaving because of burnout. The number of healthcare employees is diminishing,  just as the number of patients is increasing. So,  It is essential to do all you can to retain skilled workers.

Salaries are rising across the board, so it is crucial to keep your wages competitive and offer bonuses. You'll also have to offer excellent benefits and perhaps some flexibility. For instance, millennials who want more than a career may be attracted to travel nursing for a chance to view the world while still working.

Payroll and HR software from Greenshades and Dynamics 365 can help during the skill shortage. Dynamics 365 will manage travel nursing's more complex payroll processing as you account for location-specific tax withholdings,  overtime, and mandatory break rules. Overtime and shifting work hours may be necessary to close workforce gaps. Your payroll and HR software must be able to track overtime and automatically apply shift differentials.

Challenge 3 - Ongoing Training and Development

87% of millennials say career growth and development impact their decision to stay with an employer, so it is vital to focus on continued skill advancement. In a demanding profession with varying schedules, it can be hard to find time for training.

With a robust cloud-based Dynamics 365 system and Greenshades tools, you can keep track of the critical training needs and any options that appeal to your staff. Set your teams up with LMS (Learning Management Systems) training, send reminders, and alert employees when training is due so they can meet essential deadlines.

Challenge 4 - New Technology

Software is available to the healthcare industry for storing patient data, better serving patients, and improving organization within healthcare facilities. But new technology presents challenges if your employees are unprepared for the change or cannot adapt to the latest technology. While innovation can make your current processes easier, onboarding new software often involves a steep learning curve.

Be patient with your staff. Inform your employees of the upcoming technology changes and provide them with adequate training so they will be comfortable after implementation. Software that integrates with Microsoft Dynamics, a platform they already know, makes the transition easier.

Challenge 5 - Burnout

Healthcare employees are working harder than ever to cover workforce gaps. Their jobs are physically and emotionally demanding. Long hours contribute, but burnout typically comes from the heavy emotional toll of working with patients and their families when they are most vulnerable. A 2021 Washington Post-Kaiser Family Foundation survey found that 30% of healthcare workers are considering leaving the profession altogether. Nearly 60% reported a negative impact on their mental health stemming from their work during the COVID-19 pandemic. Consider a few strategies:

• Manage Hours: Track and manage hours and overtime worked by employees to prevent overwork. Insist on breaks and lunches. Perhaps offer a "quiet room" or a "relaxation room" so employees have a place to escape to during the workday.
• Maintain communication: Communicate with your employees, so they feel comfortable coming to you with their concerns. You can monitor these meetings using performance management software and communicate with workers on the go using a cloud-based provider.
• Utilize benefits:  Offer paid time to allow employees to recharge and refresh. Benefits focusing on mental health help those in the challenging healthcare industry.

Like many other industries, healthcare faces challenges related to the workforce and the economy. The HR challenges listed above can be difficult to manage. Happily, with the assistance of a payroll and HR provider, you don't have to face these challenges alone. With Greenshades Software and Microsoft Dynamics 365 ERP, you can solve the top 5 HR Challenges in Healthcare.

For more information about Greenshades and the healthcare industry, contact our experts at Greenshades.

By Greenshades Software, go-greenshades.com

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