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Dynamics 365 Community / Blogs / Microsoft Dynamics 365 Blog / Create cases, contacts, and...

Create cases, contacts, and accounts faster from notes on the timeline 

Jagjeet Makhija Profile Picture Jagjeet Makhija

Dynamics 365 Customer Service enables agents to create a new case or associate an existing case with notes they write on the customer timeline.

The post Create cases, contacts, and accounts faster from notes on the timeline  appeared first on Microsoft Dynamics 365 Blog.


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