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With Business Central and the change from CAL to AL a lot of expected and unexpected obstacles have crossed our paths, wether you are a salesperson, a developer or a decision maker. I recently found out what the biggest obstacle to transition to Business Central can be.
I spend a good chunk of time developing in BC and NAV, and while it is true there is a lot to learn in regards to the developing side (AL syntax, VSCode, DevOps, translation tools, CAL to AL converters, new development patterns and so on), sometimes we can forget there is also a lot of functional improvements and changes. This is specially notorious when you have a SaaS customer, where you see new buttons and options constantly popping up out of nowhere.
A few days ago two colleagues talking about a problem in a BC extension, and I noticed the base of their solution was flawed, and hence the source of their problems. When that was pointed out it appeared to have no effect and they kept on focusing on solving the symptoms and not the root cause. The reason was not because fixing the root problem was harder, it just involved touching some new tools they were not familiar with. And that’s when it hit me.
I do not mind pointing out what Microsoft does wrong, but this time they are taking both the information on screen for the user to see and the documentation both functional and technical to the next level. There is an incredible amount of information to consume, both from official sources and from other bloggers. It’s overwhelming. Big shout out to Microft Learn, that site is amazing, and once they finish adding up everything that’s missing it will be incredible.
Just like a marathon, even if your body can keep up, your thoughts might betray you. And this brings up an interesting debate, where a lot of us are self-teaching ourselves based on what’s online and sometimes with help of others, but I struggle with knowing exactly whose responsibility it is to keep us updated in our companies.
It is clear to me that I will benefit from everything I learn and know, but is it our companies responsibility to invest time and money into helping their workforce update their knowledge and skillset with the new tools and patterns? Or does that fall entirely onto the worker?
If you are a developer, a consultant or a decision maker please let me know what you think below, I am very interested in your opinion.
La entrada A partner’s biggest obstacle transitioning to Business Central? se publicó primero en José Castro's blog.
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