Check out the latest Business Central updates!Learn about the key capabilities and features of Dynamics 365 Business Central and experience some of the new features.
Download overview guide | Watch Business Central video
2020 release wave 1 Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 Timeline
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
In business central we use a process steps, Order---> Shipment ---> Invoice to complete a sales order. However after the completion of all lines in a sales order, that order is not visible anymore. If this is by design then the issue is in most companies, sales order confirmation acts as a contract between the company and the end customer and as such we need to review the original agreement. Not sure if I'm missing something here.
Once sales order is fully shipped and invoiced, the sales order will be automatically deleted. This is by design.
If you want to keep a record, you can send it to archive.
There is an auto archive function in Sales & Receivables Setup as well to automatically archive the sales order upon deletion.
This looks like the best option. However I'm struggling to understand the logic of this design as no other ERP software I've worked with deletes completed sales/purchase orders.
Business Applications communities