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Once a week we send an invoice & credit towards a customer based on their sales of the previous week.
For this customer we have a direct debit and this works in our system: Navision 365 Business Central.
There are 2 features currently that are not working:
Regarding the first point: In the screen "Transaction Modes" we checked "Combine Entries" in the hope that this would settle the credit invoice.So far we have no success and are unable to solve this matter.
The credit invoice has the same payment terms and conditions as a regular sales invoice.
Regarding the second point: When we receive the money on our bank account we book the direct debit in our administration.Instead of booking it directly on our bank general ledger we would like to book it on a suspense account.
Does anyone perhaps know how this works?
Thank you in advance for your help.
this is more a support request because seems that we have some issue here
I suggest you to log it
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