We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 6 released Thursday, Jan. 12th, 2012!
On Friday Jan. 13th, 2012 at 8 AM Pacific Standard Time, Greg Nichols and Ryan Anderson from the Microsoft Premier Field Engineering team, as well as Corey Hanson, Supportability Program Manager for Microsoft Dynamics CRM, provided information about the recent release of Update Rollup 6 for Microsoft Dynamics CRM 2011. They also discussed the upcoming release of Update Rollup 21 for Microsoft Dynamics CRM 4.0 during their:
Microsoft Dynamics CRM 2011 Update Rollup 6 Podcast
Note: The CRM 2011 Update Rollup 6 packages, originally released on Jan. 12th, 2011, were recalled early Jan. 13th. If you have downloaded any of these packages (build 1985) please discard them and download new versions available now (build 9692.1992). The new packages were released Saturday, Jan. 21st.
If you did new installs with the Update Rollup 6 "slipstream" packages that were released (these would be the packages that include the full install bits as well as Update Rollup 6) you will get an error trying to patch those components to the new Update Rollup 6 build. This Knowledge Base article describes the issue:
http://support.microsoft.com/kb/2668504 . This Knowledge Base article is live, as well as the updated Update Rollup 6 KB article: http://support.microsoft.com/kb/2600640.
The only workaround is to reinstall if you happened to use the Update Rollup 6 slipstream builds. For server you can connect to existing databases on the reinstall. The reinstall goes for any of the components that you installed with the Update Rollup 6 slipstream builds, (Client, Router, etc.). If you do not reinstall you will not be able to patch to the re-released Update Rollup 6 packages or future Update Rollups, as Update Rollup 6 represents a new baseline.
Related links you should know about:
Update Rollup 6 Build number:5.0.9688.1992
Note: Update Rollup 6 cannot be uninstalled. Specific database updates are applied during Update Rollup 6 installation that will not let you uninstall Update Rollup 6. You should back up your databases and application servers before you install this update.
Note: Update Rollup 6 establishes a new servicing baseline. This will enable uninstalls of some future CRM 2011 Update Rollups, but this also means that Update Rollup 6 will be a prerequisite for installation of post-Update Rollup 6 Update Rollups.
Note: As Update Rollup 6 is cumulative, containing all changes released in earlier Update Rollup releases, it also contains the Dynamics CRM Q4 Service Update features released via Update Rollup 5. Some of these features include:
For more information about the Dynamics CRM Q4 Service Update features, consult:
Packages are available for download via:
for these CRM components:
NOTE: As of Oct. 20th, 2011 these installation files have been updated to include CRM 2011 Update Rollup 5 (Version 05.00.9688.1533)
Microsoft Dynamics CRM 2011 Update Rollup 6 Prerequisites:
Issues resolved via Microsoft Dynamics CRM 2011 Update Rollups:
Microsoft Dynamics CRM 2011 Update Rollup 6 is the sixth of a series of cumulative Update Rollups that include fixes for the issues that are or will be documented in the "Master Knowledge Base Articles" for CRM 2011 Update Rollups. As they are cumulative, Update Rollup 6 will contain all fixes shipped via Update Rollups 1-6.
Hotfixes and updates that were released as individual fixes before Update Rollup 6 release
The following issues were fixed and delivered to requesting customers prior to Update Rollup 6 release as Critical On Demand (COD) fixes:
Other fixes released via CRM 2011 Update Rollup 6:
Hotfixes and updates that you have to enable or configure manually
Occasionally, updates released via Update Rollups require manual configuration to enable them. Microsoft Dynamics CRM Update Rollups are always cumulative; for example, Update Rollup 6 contains all fixes previously released via Update Rollups 1-5 as well as fixes newly released via Update Rollup 6. So if you install Update Rollup 6 on a machine upon which you previously installed no Update Rollups, you will need to manually enable any desired fixes for Update Rollups 1-6:
Mismatched Update Rollup versions within a Microsoft Dynamics CRM deployment
In a scenario where you may be running many client workstations with Microsoft Dynamics CRM 2011 for Microsoft Office Outlook, a common question is whether it is supported to run mismatched versions. For example, where Update Rollup 5 has been installed on the CRM Server but the Outlook clients are still on Update Rollup 1, or where Update Rollup 1 is on the CRM server but due to updates available to the Outlook client you have decided to install Update Rollup 6 on the clients without installing Update Rollup 4 on the server.
The general rule of thumb is to try to keep the versions in sync as much as possible. However, it is permissible (though not recommended as a long-term solution) to run mismatched Update Rollup versions on Outlook client and server, as Microsoft does do some testing of such combinations.
However, regarding the other Update Rollups (for example Rollups for the Microsoft Dynamics CRM 2011 Email Router or Microsoft Dynamics CRM 2011 Reporting Extensions), it is not supported nor recommended to run mismatched versions. A best practice is to update these components at the same time you update your CRM Server. Do the best you can to keep these Update Rollup versions in sync.
Internet Explorer 9 Compatibility
The Microsoft Dynamics CRM Sustained Engineering team extensively tested Microsoft Dynamics CRM 2011 against pre-release versions of Internet Explorer 9 and continues to address compatibility issues, as appropriate, against the RTW (Released to Web) version of Internet Explorer 9. When necessary, Microsoft plans to release enhancements via future Microsoft Dynamics CRM 2011 Update Rollups to assure compatibility with Internet Explorer 9.
There are three CRM 2011 application compatibility fix released via Update Rollup 6 related to Internet Explorer 9:
There is a Update Rollup 5 fix for an expanding memory footprint issue associated with Internet Explorer, but it impacts all versions of Internet Explorer supported by CRM 2011 - those being Internet Explorer versions 7, 8, and 9.
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