The following is the first in a series of cross-posts from Ritesh Ranjan’s blog.  Ritesh is one of our CRM Premier Field Engineers out of Norway.  Enjoy and stay tuned for more!

Hello everyone,

Today I am writing about a common scenario which I have noticed during my customer visits lately. This is primarily focused on administering Dynamics CRM. I have tried to include almost every aspect that I could recollect from my customer visits. So, whether you would like to prepare your plan for maintaining Dynamics CRM effectively or define a benchmark based on this, you could use the information listed below.

Happy reading!!

CRM Server Maintenance: 

SQL Server monitoring: 

IIS maintenance: 


Also, I would like to include an article written by Shawn on CRM Upgrade Best Practices which should always be considered when planning for an upgrade:


My Blog:



Microsoft Premier Field Engineer