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There are a huge number of new features that are scheduled to be made available in CRM 2011. You'll find auditing functionality that will allow you to more easily track what changes have been made to records in CRM, all the way to a rich SharePoint document management integration within CRM.
In this blog, I'm going to take a few minutes to cover some of the new end user focused improvements that should be available to you when CRM 2011 is officially released. Many of the key investments made in CRM 2011 were around making life easier for our users.....less clicks, more appealing forms & views, and other brand new features that users have been clamoring for. There is certainly more 2011 functionality that end users will enjoy that I haven't specifically listed here. Please take some time to review this information and then install the CRM 2011 beta that is available now. You can find the beta at:http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0c7dcc45-9d41-4e2e-8126-895517b4274c
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