Service Update 2.16 for Microsoft Dynamics CRM (on-premises) 8.2 is now available. This article describes the hotfixes and updates that are included in Service Update 2.16.

Update package Version number
Microsoft Dynamics 365 (on premises) Update 2.16

To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Update information

Microsoft Dynamics 365 (on-premises) Update 2.16 is now available.

The following file is available for download from the Microsoft Download Center:

Download the Microsoft Dynamics 365 (online and on-premises) Update 2.16 package now.

Microsoft Dynamics 365 (on premises) Update 2.16 resolves the following issue:

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

  • The 'Most Recently Used' list didn't check for duplicates and would result in a "duplicate key exception" error.
  • An error was encountered when exporting scheduled reports.
  • The command bar was not displayed in the “Views” section within Customizations.
  • Incorrect content type was being returned from Dialog.aspx and TileLayout.aspx within Network tab.

To see the entire list of available updates follow this link: Microsoft Dynamics CRM / Dynamics 365 Updates: Release Dates, Build Numbers, and Collateral

Walter Carlin

Senior Premier Field Engineer | Dynamics 365 CE | Microsoft Corp.