There is so much new; although, there is huge value in deeply understanding all that is old. Something I really, really appreciate about the Microsoft Platform. 

Anyway, I decided with so much new that it was time to do a really clean rebuild of my CRMLady instance. I have long used this ORG for various experiments, testing, and knowledge reinforcement. I also use it to totally understand how Microsoft communicates to their CRM Online customers. I am a customer.

The ORG has been a bit beat up over the years and it was showing it's wear and tear. Data was not much of a challenge in this ORG so I decided to do a full replace and start fresh. I wanted to do this without having to create a support ticket so I did a bit of reach out and research.

Low and behold the team over at Power Objects actually have a great blog post on the subject, complete with the steps on how to reset an ORG. I love the CRM Community, so much knowledge share and empowerment!!

So the first step was I needed to switch my Production ORG to a Sandbox ORG.

I did this through the new Microsoft Online 365 Azure Administration Center (https://portal.microsoftonline.com) which now allows you to pick from a selection of administrator centers. I went to the Dynamics 365 Administrator Center, Picked Instances, picked my instance and set it to a Sandbox. Once this was done I had the ability to choose the RESET button.

 Isn't it great when you want to get something done and you can just do it without a lot of hassle?