So much can be accomplished with PowerApps! In today’s blog post, we will walk you through the incredibly simple process of using PowerApps to send text messages with prefilled content using your own phone’s native messaging app. It’s just one example of the potential of PowerApps.
With PowerApps, we can generate text messages in a couple different ways:
You can even configure the body of the text message in PowerApps to make the whole process only two clicks:
1. Click the Send on-route text message button in Power Apps.
2. Click Send.
Slick, right? Now let’s look at how we can automate this process with a very simple formula.
1. In the “OnSelect” event of our button, we will add the Launch() formula Launch(Address, Label, value). As the name suggests, Launch is used to open or launch an application on your device – it could be your phone’s native SMS/texting app, a phone call app, or even a browser. In our example, we will pass the SMS: along with the customer’s phone number in the Address parameter and then pass “body” in the Label parameter to denote the location of pre-populated text of our choice, which is the Value parameter. The pre-populated text is a concatenated string of text along with fields from the Customer record to personalize the message.
So, there you have it! Although simple, the Launch formula can help you not only automate your processes, but also save you a lot of money by using your carrier’s (unlimited) texting plan.
Tip: You can also use the Launch() function without the “body” seen in the examples above. If you just say Launch(“SMS” & Gallery1.Selected.address1_telephone2), it will launch the SMS/texting app on your phone with the customer’s phone number filled in. This gives you the ability to seamlessly transition from the PowerApps to your native texting app to send personalized messages to your customer.
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