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  • Blog Post: Reason #26 why sales people love CRM

    We all wait patiently after we ship out a contract or perhaps campaign material, waiting for the reply. It can take days, weeks or even longer as the company we’d like to do business with has the offer go through its own specific world of checks and balances before the deal is done. That adds time to...
  • Blog Post: Reason #25 of why sales people love CRM

    Almost by default, a well-deployed CRM system improves your company’s sales process. We all employ a sales process. Some are better than others. Some are well executed and minimize the opportunity for leads, prospects or customers to fall through the cracks. Think about it. If you employ a sales...
  • Blog Post: Tip #23 of why sales people love CRM

    Our last tip was about the power of networking, and how having ready access to a CRM system at a conference or trade show can save you much time and pay fast dividends. Yes, awesome is the power of networking. But do we network enough in our own backyard? In a small business, you can holler over...
  • Blog Post: Reason #22 of why sales people love CRM

    Spending the past few days at Convergence 2010, a spectacular annual conference all about Microsoft Dynamics, reminds me of one of the most important tools in our sales tool kit. Networking. We’re good at it. Much of our success is directly tied to our ability to network. A good CRM system supports...
  • Blog Post: Reason #21 of why sales people love CRM

    User input is critical to optimizing CRM system success.  Ok, so you’ve got your CRM system in  place. You’ve analysed your sales process and you know confidently where you’re headed as a sales team.  You’ve taken your new CRM system on a test drive. And now it’s time to implement and make some money...
  • Blog Post: Reason #20 of why sales people love CRM

    Here’s a note for CRM administrators that all good CRM users will thank you for: Make the CRM processes mandatory. So much of the power of CRM relates to the ability to record history, analyse trends, show campaign successes, chronicle contacts, etc. The myriad of reports and comparisons available...
  • Blog Post: Tip #19 of why sales people love CRM

    It’s the staff who embraces CRM who draws the most benefits. Particularly in the early stages of CRM implementation, sales staff should talk to each other. Talk a lot. Share your successes. Share your learnings. The quicker the team is up to speed, the quicker the results. One person may have found...
  • Blog Post: Tip #17 of why sales people love CRM

    So you’ve got a new price. A new campaign. A new product. Do you blanket your clients and prospects with the same pitch, and mail or email out an identical batch of sales materials? Think about it. Your customers are all different. Your prospects are all different too. Each one has different...
  • Blog Post: Tip #16 of why sales people love CRM

    Sometimes it’s CRM’s ability to maintain a smooth and almost automatic transaction process that frees up a sales person’s time and focus. Writes David Klein: “CRM will keep memory of the best processes to close deals. Sales won’t have to reinvent the wheel, just follow...
  • Blog Post: Tip #14 of why sales people love CRM

    Sales manager: So who had results from the latest marketing campaign?     Sales person #1: Yeah, it was good, I got a few sales. I bet if we run it again in the fall I could pick up a few more!   Sales person #2: Hey, it worked well. I sold to 21 of my 63 customers – that’s 33%. But you know...
  • Blog Post: Tip #13 of why sales people love CRM

    As you follow leads, you get a sense of who’s on board and who’s not. You may also get a sense of who’s been stealing your lunch! A good CRM system  helps you keep track of the contracts currently held by competitors. By aggregating a list of who’s working with the competition...
  • Blog Post: Tip #12 of 100 reasons why sales people love CRM

    It’s not just for you. Your CRM system is a benefit to anyone who touches the information about your prospect, lead or client. The accounting department. Your supervisor.  Co-workers. It’s not uncommon to find sales persons filling out multiple redundant reports to satisfy the needs of various...
  • Blog Post: Tip #11 of 100 reasons why sales people love CRM

    How valuable is your time? By using your mobile CRM tool, you can avoid much duplication of input and remember more facts from a lead, prospect or customer contact. Imagine avoiding those indecipherable notes or even scraps of paper, by entering information directly after (or even during) a meeting...
  • Blog Post: Join us for our free CRM success webinar series!

    Just a reminder that we will be starting our new, free, 4 Part Planning for CRM Success Webinar Series starting Thursday Dec. 17th.  This session is being sponsored by Microsoft Dynamics CRM and the Canadian Professional Sales Association.  Dates, times and registration are found by following the...