Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to meet a wide variety of different industry and business processes, no matter how complex these processes or requirements may be.
With all this functionality, flexibility, and potential, it’s easy to lose sight of the benefits that Microsoft Dynamics CRM will bring to an organisation that has fairly standard business processes and is just looking to improve its sales, marketing, and customer service.
Microsoft Dynamics CRM is a great option for businesses that need a highly configured or customised CRM solution. In fact it can be so highly configured that it can become hardly recognisable as a CRM solution (which is where ‘xRM’ or ‘anything relationship management’ comes in). But Microsoft Dynamics CRM is also ideal for organisations, small or large, that need straightforward, ‘out of the box’ functionality. It’s great CRM software for businesses that want minimal configuration, combined with ease of use to generally improve their business processes and deliver a rapid return on investment (ROI).
With a choice of deployment options; either on-premise, partner hosted, or cloud-based, the flexibility of Microsoft Dynamics CRM begins before the implementation process. Even though it is effectively the same product, there are a variety of different reasons businesses choose to go on-premise or cloud-based. For example, a common deciding factor in choosing between on-premise or cloud deployment is the preference for either an up-front capital cost, which you’ll incur more with the on-premise version, or having a monthly operational cost incurred with the cloud option Microsoft Dynamics CRM Online. There are many other reasons as well, but whatever your preference, Microsoft Dynamics CRM gives you a choice. This means you can deploy the product in a way that’s best suited to your business strategy.
Whatever deployment option you choose, here are 14 ‘out of the box’ benefits that Microsoft Dynamics CRM will typically deliver to a business soon after implementation:
There are many other specific benefits Microsoft Dynamics CRM can deliver to a business. Once you’ve used Microsoft Dynamics CRM for a while, installed a ‘CRM culture’ in your business, and started realising the benefits, then you’ll start to appreciate the product’s potential even more. That’s when you may start to consider exploiting the flexibility of Microsoft Dynamics CRM through further development and more advanced configurations – f evoren greater benefits.
If you’re a UK business and need advice or more information about implementing Microsoft Dynamics CRM and the benefits it can deliver to your organization, please contact Concentrix TSG .
By Concentrix TSG: a leading UK Microsoft Dynamics Specialist
14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’ is a post from: CRM Software Blog