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Dynamics CRM 2011 offers significant new and enhanced data management features that can increase effectiveness and productivity in your organization. This article will highlight Auditing, one of the many enhancements delivered with the new version. To see more of the new features in Microsoft Dynamics CRM 2011, click here for a video.
Auditing is a new feature that provides for tracking of changes to your Dynamics CRM business data. Auditing can be configured by record type and by field to track create, update, and delete events including who made the change, when was the change made, what was the old value, and what was the new value. Auditing can also track things like user access, changes to security roles, record sharing, and record association and over 70 other system events. Audit history can easily be viewed for each record providing a complete account of all changes made.
Auditing can be used to provide for better data while maintaining user accountability. For example, instead of denying users the ability to update certain records for fear incorrect data, why not implement auditing to allow users to update important data while maintaining a complete record of changes?
Auditing can provide the basis for individualized user training and improved business processes. It can also be used to ensure compliance with internal and external regulations or standards. Be aware that enabling auditing will take up additional space in your database. For this reason, audit logs are managed and can be deleted on a quarterly basis as required. Click for a brief video demo on Business Data Auditing in Microsoft Dynamics CRM 2011.
If your organization could benefit from the power of Microsoft Dynamics CRM for auditing changes to your data or to address any other business objectives you might have, please contact NexusTek, Colorado Microsoft Dynamics CRM Partner at 303.773.6464.
Track Data Changes in Microsoft Dynamics CRM with the Auditing Feature is a post from: CRM Software Blog
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