The CRM road is littered with deployments that are functional failures and that don’t meet value expectations. We see it all the time. In fact, a good part of our business is fixing deployments that have been designed, installed, and rolled out by others or internal IT teams.
Organizations considering a new CRM purchase or evaluating the disappointing results of their current system will benefit from our whitepaper Straight Talk: Achieving Business Value with Dynamics 365/CRM, for understanding the buyer-seller dynamics that may be sabotaging their own success. It must be noted that both buyers and sellers are responsible for a successful CRM implementation. Each must do their part to ensure a positive outcome. A buyer should expect that a knowledgeable partner will provide the buyer guidance necessary to be successful.
Three of the seven keys, outlined in the whitepaper for CRM success include:
Throughout this effort it is important to remember that CRM is a journey, not a destination. You should expect changes in the system, your processes and your people. Plan for those changes by providing support and on-going training.
InfoGrow has over 27 years of experience helping companies accelerate their sales and marketing effectiveness through better decision making. We help our clients identify their best prospects, discover missed opportunities, focus on their most profitable accounts, and reduce marketing waste. Count on InfoGrow to support your efforts to find more customers and keep the ones you want.
To learn more, download the whitepaper below:
Get Your Copy Here
Bob Sullivan - President, InfoGrow, Microsoft Dynamics CRM Partner
The post The Top 3 Keys to CRM Success – Straight Talk appeared first on CRM Software Blog | Dynamics 365.