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  • Blog Post: Remember Two Important Truths When Searching for CRM Software

    A purchase of Customer Relationship Management (CRM) software is a very valuable investment in the success of your company; which is all the more reason you take things slowly and deliberately. While researching CRM software, you need to take into consideration two important truths: 1. Know your business...
  • Blog Post: xRM: Your Guidebook to Finding the Right CRM Solution

    Figuring out whether to purchase or build from scratch an enterprise business application is a decision that many companies have faced. Thankfully, that decision has been made easier with the introduction of the Microsoft xRM application platform. With the xRm application platform, your company will...
  • Blog Post: Dynamics CRM: Improving Customer Relationships in an Over-Connected World

    With a fast evolving market, businesses are expected to keep up with all their customers’ needs.  How are you supposed to keep up when there are new channels popping up every day? While your customers are more connected, they may not want to be contacted through all those channels.  The problem now...
  • Blog Post: Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM

    In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
  • Blog Post: Dynamics CRM vs. SugarCRM – Comparison Resources

    I recently received a call from someone who wanted to learn more about Microsoft Dynamics CRM and wanted helpful information that directly compares Microsoft Dynamics CRM with SugarCRM. There are useful sites like CompareCRM.com  and ERPSoftwareBlog , but I understand how finding that specific information...
  • Blog Post: Talking CRM With Your IT Manager

    When evaluating the technical implications of CRM deployment , remember that CRM is foremost a technology that can help propel your business, instead of a tool that dictates your business processes. Discuss with your IT manager the business value of CRM, and get vital input on the technical corollaries...
  • Blog Post: Talking Customer Relationship Management Software with a CFO

    To ensure that finance meets its objectives, your CFO needs information about issues like total cost of ownership (TCO) and return on investment (ROI). Here’s how you can talk to your CFO and get the information you need to make fiscally sound decisions. Your CFO’s Customer Relationship...
  • Blog Post: With Over 1 Million Users, Microsoft Dynamics CRM Resources Are Endless!

    If knowing that Microsoft Dynamics CRM now boasts over 1 million users is not enough proof to convince you that Microsoft Dynamics CRM is the preferred customer relationship management solution today, then realizing all the resources you have access to before, during and after implementation should help...