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  • Blog Post: What Can Yammer and Microsoft Dynamics CRM Online Do For You?

    Yammer, the so-called "Facebook for business," delivers private enterprise social networks to more than 200,000 organizations around the planet. People use it to collaborate securely across departments, geographies, and business applications. Microsoft purchased Yammer last year, and they wasted...
  • Blog Post: What Can Mail Merge Do For Your Marketing Campaigns?

    Are you about to launch a direct mail marketing campaign? Direct Mail campaigns are a lot of work, and it can get a bit hectic. With the mail merge feature in Microsoft Dynamics CRM ( www.mig.com/DynamicsCRM ) you can easily print a marketing list out as mailing labels. The feature merges your Microsoft...
  • Blog Post: Stay Up To Date with Key Marketing Trends for 2013

    Savvy businesses are shifting their emphasis off of themselves and onto their customers and prospects. Customers and prospects, empowered by the Web and social tools, have more control over the brand than ever; delivering hyper personalized campaign interactions to them is today's challenge. CoreMotives...
  • Blog Post: Stop Re-pulling Your Marketing Lists and Automate Them!

    With your marketing campaigns comes creative, collateral, and of course marketing lists. Whether you are emailing, calling, or mailing, you need to make sure your marketing lists are up to date. This becomes an extremely tedious task especially when you are working with hundreds and thousands of accounts...
  • Blog Post: Not-for-Profit Membership and Donation Management Webinar

    Are you part of a not-for-profit organization and would like to better manage your constituent information, donation pipeline, benefits, events and fundraisers? If so, you won’t want to miss our upcoming webinar;  now’s the time to register ! MIG will review Microsoft Dynamics CRM benefits and best...
  • Blog Post: Looking to Have Multiple CRM Instances; Why Not Try Dynamics CRM?

    Sometimes you may have separate Dynamics CRM installations or instances to help better run your organization. Different departments use CRM software for different reasons. For example, your marketing and sales departments will use it for your customers, suspects and prospects. In order to manage the...
  • Blog Post: STAR Helps Dynamics CRM Online Meet Security and Regulatory Requirements

    Back in July, the Microsoft Dynamics CRM team had an important announcement on cloud security that may have flown under the radar for many of us. Microsoft had registered CRM Online with the Cloud Security Alliances’ STAR (Security, Trust, & Assurance Registry) program. That’s a mouthful...
  • Blog Post: Social Dialtone for Microsoft Dynamics CRM 2012

    Microsoft has done a great job talking up the social aspects of their pending upgrade to Microsoft Dynamics CRM 2012 . Building on its Activity Feeds foundation, Dynamics CRM 2012 will support Facebook-style liking and unliking of posts, along with the ability to filter a “time-line” view based on Twitter...
  • Blog Post: Microsoft Dynamics CRM Ribbon Customization

    One important thing to bear in mind while choosing software is to make sure you will have the capability of customizing it later. Microsoft Dynamics CRM is programmable and changeable at a core level and it will come in handy when you need to do modifications to help the everyday users. For example:...
  • Blog Post: FYI: CRM Anywhere for Microsoft Dynamics CRM 2012 Delayed

    In a previous post , we wrote about the new mobility capabilities planned for Microsoft Dynamics CRM 2012 Update. To refresh your memory, the 2012 Update would be executed on the Dynamics team’s “CRM Anywhere” strategy. The goal was to offer cross-browser access (Safari – Firefox – Chrome) for...
  • Blog Post: Microsoft Dynamics CRM Gets More Social in 2012

    Introduced in the November 2011 service update, Activity Feeds were a solid first step in bringing more real-time collaboration and social aspects to Microsoft Dynamics CRM . The key idea is that entities in Dynamics CRM have a social dimension. CRM records can have their own wall or stream of posts...
  • Blog Post: Clean Up Your Microsoft Dynamics CRM Data with Duplicate Detection

    In setting up a Microsoft Dynamics CRM project, data quality can take a backseat to other business concerns. That is pretty understandable in most get-it-done-yesterday sales environments. But Microsoft CRM makes one data quality issue,  data duplication detection so easy to implement you’ll probably...
  • Blog Post: Customer Relationship Management and the BYOD Revolution

    Are you bringing your iPad or favorite Android gadget to work? You are not alone. According to most analysts, bring-your-own-device or BYOD is happening right now.  Enterprise workers are quite dependent on their personal smartphones and tablet computers, constantly finding new applications for them...